Managed Services from COViS

Highlights

• Custom software
• Software-as-a-Service (SaaS)
• Platform-as-a-Service (PaaS)
• Middleware for supporting cloud solutions
• Infrastructure services for servers, storage, network and backup
• Network connection to cloud services (e.g. Salesforce)

We offer you comprehensive managed services: for your private cloud in the COViS data center, for the operation of your public cloud (e.g. Salesforce or Azure) or for the operation of hybrid cloud solutions.

Our service deck and IT operations enable uninterrupted monitoring and administration of your solutions.

Highlights

• SPoC principle (Single Point of Contact) with technically trained and ITIL-certified employees
• 24/7 on-call service
• Immediate response from the service desk to automated error and warning messages pertaining to system monitoring
• Interface management
• Regular backups and reports
• Knowledge base

Highlights

• Hosting and managed services on COViS-hosted systems certified to ISO 27001 standard
• Creation of security concepts to guarantee compliance with data protection and information security requirements
• Our patch management offers you a controlled introduction of security updates with the lowest possible risk of downtime
• Continuous vulnerability management
• GDPR compliance and consultation

Highlights

• Deployments in accordance with dev-ops principles
• Continuous integration and continuous delivery