The right solution for your CRM

Salesforce Partner with a 360° Approach

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As a Salesforce Partner, we know that strong customer relationships are the heart of a successful business. That's why we help you nurture your relationships with customers in a targeted way. As a certified Salesforce Partner, we accompany you with expertise and passion throughout the entire customer journey with Salesforce Clouds.

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Your Certified Salesforce Partner with All-in-One Solutions

From requirements management to Salesforce consulting, customization, integration, and Managed Services: you benefit from our years of experience with CRM projects of all sizes. We are your competent partner, both in mid-sized companies and enterprise environments with complex integrations and specific requirements.

Salesforce

Consulting

We understand your individual requirements and develop customized Salesforce solutions with you.

From the initial requirements analysis to implementation and integration into the existing IT landscape – our team of highly motivated, experienced, and IREB-certified consultants is there to support you with all your Salesforce questions every step of the way.

If necessary, we also take care of the software operation, so you can focus more on your core business and your customers.


Customization

Salesforce offers a comprehensive standard solution, which is impressive due to its flexibility.

As a certified Salesforce Partner, we ensure that your business processes don’t have to adapt to Salesforce, but rather, we adapt the software to your processes. The result is a system tailored specifically to your company.

Our developers understand the challenges you face and provide suitable, future-oriented solutions.


Integration

When it comes to the integration of complex, heterogeneous IT landscapes, we are the specialists. We look at Salesforce, not as a stand-alone solution, but as an integrated component of your infrastructure.

Based on middleware solutions such as Mulesoft and Talend, our in-house developed integration manager enables the creation of efficient and robust interfaces that are easy to operate. In accordance with the best-of-breed concept, we integrate all tools into a holistic IT infrastructure, helping your employees achieve increased productivity and satisfaction.

Together, we build the bridges that allow seamless, company-wide collaboration.


Training

Train your employees and core IT teams to get the most out of your Salesforce Cloud.

In our practical workshops, we share best practices so that your team can use Salesforce efficiently and securely.

Our experienced team, with over 74 certifications, shares its knowledge, regardless of the participants' prior knowledge.

After completing the training, your employees will be optimally prepared to integrate Salesforce into their daily work routines.


Managed Services

The seamless operation of your Salesforce solution is a key factor for your success. We offer extensive managed services according to internationally accepted standards and assume administration of your system landscape, ensuring that you have more time to focus on your core business.

In addition to continuous software version control, migrations, and homogenization of various systems, we focus on continuous quality control of all processes. Your systems are reliably secured using end-to-end encryption.


Get familiar with our Salesforce products

Discover our powerful Salesforce products! Our portfolio optimizes your operations, increases efficiency, and accelerates your growth.

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Integration manager

Increased productivity through intuitive interfaces: With our in-house developed COViS integration manager, we provide you with a 360° view of your customers and guarantee that your customer relationship management is a success. Using the flexibly configurable interfaces, other solutions can be comfortably connected in Salesforce - functional, high-performing, and secure.

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Chatbots & Voicebots

Available 24/7: Chat and Voicebots serve as a contact point for your customers and automatically answer their questions. The intelligent, self-learning technology based on Salesforce AI 'Einstein' can be expanded by integrating relevant systems. If there are questions that the chatbot or voicebot cannot answer, the customers are forwarded to a specialist.

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Salesforce Tableau integration

Benefit from workflows, which can support you in your daily work: Use data from external systems in Salesforce with the seamless integration of Tableau. Data analysis makes sure the right information makes its way into your Salesforce cloud.

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Virus scanner

Take the security of your cloud solution to a new level with our purpose-built virus scanner for Salesforce applications. Elements originating from external systems are scanned on our in-house servers according to internationally accepted standards and only approved for use in the system after they have been checked.

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Encryption

Secure data traffic: Salesforce in the enterprise environment is based on a high degree of integration and holistic processes without media discontinuity. Our encrypted tunnel protects data transfer via interfaces and prevents unauthorized access to your sensitive information.

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ISO 27001

Information security takes top priority for us. This is why we are ISO 27001 certified. The ISO standard sets the framework for identifying and systematically handling risks within a specific operation and certifies that our information security management system (ISMS) is functional and fit for purpose. In addition, it confirms the security, trustworthiness, availability and integrity of our services.

thunder Did you know, with our IT solutions, you win from year one! Reach out to find out how we can help your business thrive.
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“For more than 20 years, we have been relying on the expertise and the system developed in cooperation with COViS.”

Read the Case Study →

Success is the Result of a Smart Approach – With the Right Salesforce Partner, You Set the Course

Start Now: With Salesforce and COViS

Easy Start
Sales Cloud

Take your sales to the next level with Easy Start Sales Cloud. With intelligent workflows and automated processes, our cloud solution is the ideal package for initial pilot projects and proof of concept.

Highlights

  • Initial setup of the system
  • Implementation of standard objects
  • Implementation of a standardized process
  • Deposit of reports and dashboards
  • and much more

Easy Start
Service Cloud

With the easy Start Service Cloud, you maintain an overview of your processes and services, standardize and automate processes, and improve customer satisfaction.

Highlights

  • Initial setup of the system
  • Implementation of standard objects
  • Implementation of a standardized process
  • Deposit of reports and dashboards
  • and much more

Workshop
Salesforce Solution

You want to implement Salesforce in your company and set it up right from the start? You already have an implemented Salesforce Org and now want to optimize and improve it? Let’s find the optimal CRM solution for your company.

Our 3-day workshop includes

  • Inventory
  • Requirements analysis
  • Suggestions for improvement and roadmap

Easy Start
Marketing Cloud

We provide the perfect solution for your marketing strategy. Whether it's as a primary data foundation or to enhance existing data streams – for B2B or B2C. Work closely with sales if needed or focus entirely on content, email, social media, and SEO marketing.

Highlights

  • Requirement analysis for Salesforce Marketing Cloud or Account Engagement
  • Initial system setup
  • Implementation of standard objects
  • Creation of basic templates, reports, and dashboards and much more

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Discover our other ways we can improve your business.

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microsoft teams
microsoft teams cpre platinum partner
Dr. Glinz COVIS GmbH
Heerdter Sandberg 32
40549 Düsseldorf Germany
Phone +49 (0) 211 - 55726-0
Fax +49 (0) 211 - 55726-26
info@covis.de
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