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We like to blog often, pass the knowledge and give you insights from the life at COViS.

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The reality of AI: between hype and challenges
AI CRM

The reality of AI: between hype and challenges

Mon, Mar 11, 2024

These realities and challenges need to be overcome when introducing and using AI in companies.

~5 min read
Improving Customer Experience through Personalized Communication
Salesforce CRM Bettertext

Improving Customer Experience through Personalized Communication

Mon, Feb 26, 2024

Discover how you can personalize and massively accelerate your customer communication in Salesforce with Bettertext.

~10 min read
Artificial Intelligence in CRM: New Challenges for IT Security
AI IT Security

Artificial Intelligence in CRM: New Challenges for IT Security

Tue, Feb 20, 2024

With the AI evolution comes new challenges in the realm of information security for businesses. We explain how you can respond to these challenges.

~5 min read
Improving Sales Efficiency: Overcoming Challenges in Customer Communication
Bettertext CRM Salesforce

Improving Sales Efficiency: Overcoming Challenges in Customer Communication

Wed, Feb 7, 2024

How automated text generation with Bettertext by COViS enhances your customer communication.

~10 min read
The Future of Document Creation with Bettertext
Bettertext Salesforce Individual Solutions CRM

The Future of Document Creation with Bettertext

Tue, Jan 16, 2024

Discover all about the key future trends in document creation for service and sales.

~10 min read
How Bettertext Transforms Customer Communication
Individual Solutions CRM Salesforce Bettertext

How Bettertext Transforms Customer Communication

Mon, Dec 18, 2023

Automation tools like Bettertext significantly enhance the efficiency of communication through emails, PDFs, and even letters directly from Salesforce.

~10 min read
Optimise customer service with Salesforce chatbots
AI Salesforce CRM

Optimise customer service with Salesforce chatbots

Fri, Oct 13, 2023

How exactly do digital assistance systems like chatbots help to optimise customer service? We explain.

~5 min read

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