We like to blog often, pass the knowledge and give you insights from the life at COViS.
How conversational AI and voicebots enable a new type of customer service—and why now is the perfect time to explore the technology.
The trend towards a service economy is pushing companies to provide comprehensive services, making effective customer communication crucial and requiring modern tools for a contemporary customer service experience.
Learn why data integration is the foundation for reliable customer information and crucial for business success.
EU Directive NIS2 Sets Higher Cybersecurity Standards: What You Need to Know
With customisable and unlimited templates, you can easily automate legally compliant documents in Bettertext.
Dual Studies at COViS: Jonas Werner investigates the opportunities of Data Science and Machine Learning for client projects.
Sales enablement helps companies to organise their sales more efficiently at all levels.