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Why Chat and Voicebots are Essential for Omnichannel Customer Service
AI CRM Individual Solutions Salesforce Bettertext

Why Chat and Voicebots are Essential for Omnichannel Customer Service

Tue, Sep 10, 2024

The trend towards a service economy is pushing companies to provide comprehensive services, making effective customer communication crucial and requiring modern tools for a contemporary customer service experience.

~10 min read
Data Integration and Quality: The Key to Reliable Customer Information
Interfaces CRM

Data Integration and Quality: The Key to Reliable Customer Information

Mon, Aug 12, 2024

Learn why data integration is the foundation for reliable customer information and crucial for business success.

~5 min read
Automate Legally Compliant Text and Document Creation with Bettertext
Bettertext Salesforce Individual Solutions CRM

Automate Legally Compliant Text and Document Creation with Bettertext

Tue, Jul 2, 2024

With customisable and unlimited templates, you can easily automate legally compliant documents in Bettertext.

~10 min read
Strengthening sales teams through sales enablement
Salesforce Bettertext CRM

Strengthening sales teams through sales enablement

Mon, Apr 8, 2024

Sales enablement helps companies to organise their sales more efficiently at all levels.

~5 min read
The 4 Biggest Challenges in CRM-Supported Customer Service
CRM Bettertext Salesforce

The 4 Biggest Challenges in CRM-Supported Customer Service

Wed, Mar 20, 2024

These challenges must be overcome by companies to effectively implement a CRM solution in customer service.

~10 min read
The reality of AI: between hype and challenges
CRM AI

The reality of AI: between hype and challenges

Mon, Mar 11, 2024

These realities and challenges need to be overcome when introducing and using AI in companies.

~5 min read
Improving Customer Experience through Personalized Communication
Bettertext CRM Salesforce

Improving Customer Experience through Personalized Communication

Mon, Feb 26, 2024

Discover how you can personalize and massively accelerate your customer communication in Salesforce with Bettertext.

~10 min read
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