We like to blog often, pass the knowledge and give you insights from the life at COViS.
How automated text generation with Bettertext by COViS enhances your customer communication.
Discover all about the key future trends in document creation for service and sales.
Automation tools like Bettertext significantly enhance the efficiency of communication through emails, PDFs, and even letters directly from Salesforce.
How exactly do digital assistance systems like chatbots help to optimise customer service? We explain.
With the COViS Integration Manager you get a holistic customer view and increase efficiency.
Especially for customer service departments, artificial intelligence holds great potential to improve the customer experience and save costs.
Agile KPIs (Key Performance Indicators) provide information about potential improvements.