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Why Chat and Voicebots are Essential for Omnichannel Customer Service
AI Bettertext Salesforce Individual Solutions CRM

Why Chat and Voicebots are Essential for Omnichannel Customer Service

Tue, Sep 10, 2024

The trend towards a service economy is pushing companies to provide comprehensive services, making effective customer communication crucial and requiring modern tools for a contemporary customer service experience.

~10 min read
Automate Legally Compliant Text and Document Creation with Bettertext
CRM Individual Solutions Salesforce Bettertext

Automate Legally Compliant Text and Document Creation with Bettertext

Tue, Jul 2, 2024

With customisable and unlimited templates, you can easily automate legally compliant documents in Bettertext.

~10 min read
Dual studies at COViS: Machine Learning for Customer Service Processes
AI Career Salesforce

Dual studies at COViS: Machine Learning for Customer Service Processes

Tue, May 7, 2024

Dual Studies at COViS: Jonas Werner investigates the opportunities of Data Science and Machine Learning for client projects.

~10 min read
Strengthening sales teams through sales enablement
CRM Bettertext Salesforce

Strengthening sales teams through sales enablement

Mon, Apr 8, 2024

Sales enablement helps companies to organise their sales more efficiently at all levels.

~5 min read
Dual Studies at COViS: Testing the Salesforce Net Zero Cloud in Application
Salesforce Career Sustainability

Dual Studies at COViS: Testing the Salesforce Net Zero Cloud in Application

Wed, Apr 3, 2024

Dual studies at COViS: Yannik Bienefeld explored how companies can achieve sustainability goals with the Net Zero Cloud.

~10 min read
Dual Studies at COViS: Analysis of the Introduction of a Sales Cloud
Career Salesforce

Dual Studies at COViS: Analysis of the Introduction of a Sales Cloud

Thu, Mar 21, 2024

Dual studies at COViS: Toni Bommes. Analysis and guide for a Salesforce Sales Cloud implementation.

~10 min read
The 4 Biggest Challenges in CRM-Supported Customer Service
Salesforce Bettertext CRM

The 4 Biggest Challenges in CRM-Supported Customer Service

Wed, Mar 20, 2024

These challenges must be overcome by companies to effectively implement a CRM solution in customer service.

~10 min read
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