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We like to blog often, pass the knowledge and give you insights from the life at COViS.

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Proactive customer service in logistics
CRM Agile Software Development Salesforce

Proactive customer service in logistics

Mon, Sep 25, 2023

Proactive customer service reduces workload and increases customer satisfaction. Learn about all the benefits for the logistics industry.

~5 min read
Chatbots: The future of customer service?
Salesforce CRM AI

Chatbots: The future of customer service?

Mon, Sep 25, 2023

Chatbots are revolutionising customer service. Find out here what benefits chatbots can bring to your business.

~5 min read
CRM system requirements: What to consider
CRM Salesforce

CRM system requirements: What to consider

Fri, Sep 22, 2023

Your CRM checklist for the right software: How to determine the relevant requirements.

~5 min read
CRM implementation: Here's how we proceed
IT Security Salesforce CRM

CRM implementation: Here's how we proceed

Fri, Sep 22, 2023

3 tips for a successful CRM implementation: How to develop your strategy and find the right partner.

~10 min read
JavaScript developer certificate: How to get it
Salesforce Career COViS News

JavaScript developer certificate: How to get it

Tue, Jun 13, 2023

We take you on a journey to become a certified Salesforce JavaScript developer.

~15 min read
MEINSERVICE – Salesforce Service Cloud at DHL
COViS News Salesforce

MEINSERVICE – Salesforce Service Cloud at DHL

Thu, Dec 1, 2022

Service Summit in Hamburg: How COViS technically supports the DHL Group in optimising its customer service.

~10 min read
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