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How Bettertext Transforms Customer Communication
Bettertext Salesforce CRM Individual Solutions

How Bettertext Transforms Customer Communication

Mon, Dec 18, 2023

Automation tools like Bettertext significantly enhance the efficiency of communication through emails, PDFs, and even letters directly from Salesforce.

~10 min read
Optimise customer service with Salesforce chatbots
CRM Salesforce AI

Optimise customer service with Salesforce chatbots

Fri, Oct 13, 2023

How exactly do digital assistance systems like chatbots help to optimise customer service? We explain.

~5 min read
More sustainability with the Salesforce Net Zero Cloud
Sustainability Salesforce

More sustainability with the Salesforce Net Zero Cloud

Thu, Oct 12, 2023

Track environmental data and reduce emissions sustainably: With the Net Zero Cloud from Salesforce, companies get the right IT solution.

~10 min read
IT security in the Salesforce Cloud: what to watch out for
IT Security

IT security in the Salesforce Cloud: what to watch out for

Wed, Oct 11, 2023

In this way, you reliably protect sensitive data from cyber risks and benefit from secure processes in the Salesforce environment.

~5 min read
Efficient Interface Management
CRM Interfaces Salesforce

Efficient Interface Management

Tue, Oct 10, 2023

With the COViS Integration Manager you get a holistic customer view and increase efficiency.

~5 min read
Artificial intelligence in customer service
CRM AI

Artificial intelligence in customer service

Mon, Oct 9, 2023

Especially for customer service departments, artificial intelligence holds great potential to improve the customer experience and save costs.

~5 min read
Remote audits: Modern IT solution for the audit sector
Case Study Individual Solutions

Remote audits: Modern IT solution for the audit sector

Sun, Oct 8, 2023

Digital inspections are increasingly in demand. For TÜV Rheinland, COViS has therefore developed a unique solution for the inspection sector.

~5 min read

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